Though you may use any device you wish with our service, we recommend Cisco / Linksys / Sipura PAP2T. This adapter can be purchased from Amazon (from many sellers) or you can order it from us for less than $30.

Such an adapter typically comes with two phone lines in which you can plug in regular, traditional phones and use them as you wish. You do not need to use both phone lines, this works quite well with only one in use. This is the best way to use our service, as the wired connection is better than a wireless connection, and the device is rock solid, simple to use, always on and consumes very little power.

If you purchased your adapter from us, we have done the configuration for you - just plug it in. If not, login with your email address and password and obtain the Proxy, User ID and Password, then proceed with the following steps:

Step 1

The first step is to find out what [IP Address] your adapter is currently using. To do this, pick a phone connected on Line 1 and do the following:

Dial: **** (That is 4 asterisks)
Once this is done, dial: 110# (don't enter RESET# unless you want to revert to factory defaults)

The system should now playback the [IP Address] your device has been assigned.

Step 2

Using your favorite web browser from a computer on the same network, point it to the IP address of your adapter.
(example Replace by the [IP Address] your device is currently using.

Step 3

You should now see the web interface of your Linksys/Sipura.

click on the link "Admin", and once the page has reloaded, click again on the link "Advanced View" to go to http://[ip address]/admin/advanced

Step 4

Under the LINE 1 Tab, Find the following fields and fill them with the following data:

Proxy: <or replace "toronto" with YourDomain>
Display Name: Enter your full name or company name (for Caller ID; optional)
User ID: YourUserID <login to get it>
Password: YourPassword <login to get it>
Register Expires: 180
Proxy Fallback Intvl: 180
Nat Keep Alive: Yes
Nat Mapping/Traversal: Yes

Step 5

Click on the "Save Settings " button at the bottom of the form.

Step 6 (Optional)

To save bandwidth, you can change Line 1 "Preferred Codec" to G729a (less bandwidth) or G711u (better quality) and make sure "Use Pref Codec Only" is set to no.

Step 7 (Optional)

You can configure your adapter with a better dial plan, allowing faster dialing of 10 digits number (Local US/Canada) and also enable 7 digits dialing in one area code of your choice.

At the bottom of Line 1 TAB, you will find a field called Dial Plan. Replace the 416 digits in the following line by the area code of your choice and copy the line, including parenthesis, in the Dialplan field in Line 1 Tab at the bottom of the page:


Step 8 (Optional)

In the Regional tab, set your timezone correctly (e.g., if you live in Toronto your timezone is GMT -05:00.

Set the DST (Daylight Saving Time) Rule to start=3/8/7/2:00;end=11/1/7/2:00;save=1

This means:

Step 9 (Optional)

In the System tab, you might want to enter passwords to secure the box. 

To make it more resilient to ISP DNS failures, enter in the Primary DNS, in the Secondary DNS and change DNS Server Order to DHCP, Manual. This will ensure that should your ISP DNS fail, your box will rely on Google Public DNS to connect.

Set your DNS servers to use the for your area and a suitable backup. For instance, in Canada you might consider using for the primary NTP server and for the second. 

Step 10 (Optional)

In the SIP tab, change RTP Packet size to 0.02 from 0.03. This is the optimal setting form most popular codecs, G.711 and G.729. The default setting may result in choppy voice, especially with G.729. This could use a bit more bandwidth; if that is not an issue, consider using even 0.01, which uses even more bandwidth while significantly decreasing latency.

Step 11 (Optional)

In the Regional tab, consider changing the Dial Tone to 350@-19,440@-19;20(*/0/1+2) so that he user has 20 seconds to dial instead of 10. For a quick call shutdown, change CPC delay to 10 and the CPC duration to 0.5 (from 0).

Step 12 (Optional) VISUAL Call Waiting

Step 13 (Optional) Disable Provisioning

In the Provisioning tab, set the first setting, Provisioning Enable, to No. Leaving it to "Yes" which is the default may leave your adapter vulnerable.

Step 14 (Optional) Program your Speed Dial

The PAP2T has provision for 8 'speed dial' numbers or SIP addresses. In the PAP2T web-based administration pages, they're numbered 2 thru 9 (with number 1 seemingly inaccessible - hence 8 'useful' memory slots). The speed dial settings can be programmed either via a telephone connected to the PAP2T (IVR), or via the PAP2T web-based administration pages.

Method 1 (IVR): Programming the speed dial via a PAP2T-connected telephone

Step 1: The Linksys PAP2T has provision for two telephone lines and each line can hold up to 8 speed dial numbers. To program a speed dial on line one, pick up a phone connected to line one and dial *74. You should immediately hear a steady tone at which point you should assign the speed dial memory number (i.e., any number between 2 and 9 inclusive). After assigning the memory number, you should immediately hear the same steady tone and at this point, enter the full telephone number that you'd like to program (area code and number). For most dial plans, entering 1 followed by the 10 digit number should be sufficient.

For example, to program (416)555-5555 into speed dial slot number 2 on line one, do the following:

Step 2: To dial the speed dial number that you programmed in step 1, simply press the single digit memory slot assigned to that number, followed by the # key. For example, to dial the example number from step one (416-555-5555), dial 2# (the memory slot assigned to that number, followed by the # button)

Method 2 (web admin): Programming the Speed Dial via the PAP2T built-in web administration pages

Speed dial numbers can be assigned using the built-in web server function of the PAP2T. To access this feature, you'll need to log-in to your PAP2T as either a 'User' or 'Administrator' and navigate to the 'Advanced View' of either the 'User 1' or User 2' page (User 1 represents speed dial settings for line 1 while User 2 represents speed dial settings for Line 2). Once in the appropriate page, you'll see the 8 speed dial memory slots to the right of the 'Speed Dial Settings' tab. Simply type the full number that you'd like to assign to each slot and click the 'save settings' button at the bottom of the page. Once saved, your speed dial numbers can be accessed in the same fashion as those assigned in Method 1. Simply press the memory slot to which you assigned your number, followed by the # key. SIP Dialing can be accomplished by typing the SIP address of the person to whom you'd like to call in one of the Speed dial memory slots in lieu of a conventional number.

This adapter can also be configured for IP dialing (PDF).

Find more customizations options as well as a glossary of VOIP terms at ConsumedConsumer.