Features

All calling features available are free and included automatically with all our plans, but some may require a more involved setup and as such are available only on request (**):

0. DID or phone number ordering can be done straight from your account for USA and Canada (scroll down the left menu if you don't see it); we also offer select International DIDs.

1. Enhanced Voicemail - by email and by phone

2. Caller ID - see who's calling before picking up

3. Call Waiting - if you need to place someone on hold, they will hear soothing jazz music (if you wish, we can disable this feature)

4. Enhanced Call Forwarding - forward calls even from your online account

5. Digital Receptionist (IVR)*** - interactive menus for your callers

6. Caller ID filtering* - block certain numbers, play "not in service" or send them to a special destination - private order form

7. Do Not Disturb Time conditions* - incoming calls could go straight to voicemail at night

8. CallBack Magic** - have us calling you back with a dial tone (for cell phones)

9. Calling Card** - enter a code when you call your number to get a dial tone

10. Visual Call Waiting* - see who's calling on the other line before switching 

11. Call Hunt or Ring Groups* - simultaneous ring of several numbers

12. 3-way calling** - make mini-conferences with your friends (not supported by all devices)

13. Unlimited outgoing calls from multiple devices at no extra charge - softphones, ATAs etc.

14. Order Toll-Free, Vanity and regular numbers* in about 40 countries and multiple area codes, including all USA and most of Canada!

15. e911 - emergency calling included in Unlimited packages, optional in the rest

16. Full call details - see where your money goes in 6s increments in the Control Panel

17. Fully portable - take your number and/or device/softphone with you when you travel at no extra charge!

18. Online control panel - see your CDR at any time, within seconds of completing a call and check out our rates and establish Call Forwarding from a user-friendly interface!

19. Transfer your existing phone number** in and out as you please (to transfer a phone number in, you have to provide us with a copy of your last bill signed)

20. Order virtual numbers and SIP URIs at a fraction of the cost of a DID (i.e., real number)

21. Most widely used codecs fully supported: G.711 (μ-law / pcmu) , G.729 and GSM

22. Keep your existing number - we will make sure that your existing number works is switched to our service transparently so that your callers will only know by the better voice quality.

23. SMS forwarding*** - most of our phone numbers (DIDs) can receive text messages, which can be optionally forwarded to another mobile number or received via email

24. Faxing - we offer dedicated, virtual Fax-to/from-Email lines at a low monthly cost.

25. TelemBlock - we can block annoying callers using this form; you may also submit your own confirmed annoying callers to be included in this database.

26. Special numbers:

• 044+Country Code+number: International Premium (override account setting – 033 for Value) 

• *97 Voicemail (*98 for prompt) 

• 4443: Echo Test (will speak back to you – to test how others hear you) 

• 4747: DTMF Test (to ensure that dial tones are recognized) 

• 311: Non-Emergency Police, Municipal and Other Governmental Services (Canadian Servers) 

• 511: Provision of Weather and Traveler Information Services (Canadian Servers) 

• 811: Non-Urgent Health Teletriage / telehealth Services (Canadian Servers)

• 822: Caller ID read-back

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* Feature requires equipment setup. Our ATA comes with it configured.

** Feature available on request

*** Feature on request and may incur extra charges.

You can get almost all these features for free by signing up!