Getting Started

Though it has been around for quite a few years, only recently have most people started to massively adopt VOIP.

Basics

To use VOIP and start saving money, as a bare minimum you need a high-speed Internet connection capable of at least 200 kbps upstream as well as downstream. Most cable and DSL Internet service is capable of these speeds, but dialup is not. Even mobile Internet 3G and a smartphone are adequate in most circumstances. If you do have a good Internet connection either at home or on your Smartphone, you are ready!

Service Costs

Most of our clients pay less than $7/month even though they used to pay monthly more than $40 with Bell or with a cell phone provider. You do not need a phone number to use our service - you may use the service just like you use a calling card for long distance and overseas calls if you wish. You do need a phone number only if you want to receive incoming phone calls without a computer.

If you opted for a PrePaid plan, you pay using your credit card or PayPal by depositing money into your account. When you talk, the system charges you automatically our very low rates in 6 seconds increments and you can see the charge usually in less than a minute online in your account. There is no long-term contract to sign and you can discontinue service by simply not paying at any time. When your balance reaches a predefined threshold, you will receive an email reminding you to add more money.

You may also subscribe to a monthly plan using your credit card, bank account or PayPal.

Equipment

You can use our service with a wide variety of devices, as shown in Setup. In general, you can use it with a computer, a smartphone or an ATA that allows the use of a regular phone. You can bring your own ATA or you can purchase one from us. You can then try our service for a month and if you are not satisfied, we will buy the device back, as detailed in the Terms of Service.


For help deciding on which device to use, please read our Setup section. For more answers, continue on to our Frequently Asked Questions list.


PROMOTION (only valid with code): Signup before our official launch and:

This is in addition to discounts you may get if referred by an existing customer and will be credited to your account at the end of the month.