We are currently located in Canada and as such we operate in a jurisdiction that penalizes unsolicited commercial messages very heavily. We do not allow such activities on our network and we provide telephony services to our customers on the contractual agreement that they agree to observe and obey Canadian legislation in this matter; in the event that our service is used for forbidden usages such as automated dialers or telemarketing and this results in complaints and/or investigations, we will cooperate with investigators to the full extent required by law. We generally try however to monitor and disconnect such behaviour long before it becomes problematic: we discontinue service as soon as we become aware of it. Unfortunately, we cannot fully establish if one our customers uses our service for such schemes until receiving a complaint, because we do not have the ability to listen to our clients' conversations, and even if we did acquire such an ability in the future, we could not use it for privacy reasons. If a client on one of our Special Plans has a calling pattern similar to telemarketing and we are unable to contact them to confirm lawful use, we might change their Caller ID to 000-000-0000.